Sterling Smiles Lucas

Scheduling Policy

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Appointment Cancellation and No-Show Policy

We require 24 hours advanced notice for any changes or cancellations to your appointment. This allows us the time we initially reserved especially for you in our schedule to be filled by another patient who may have been waiting for this appointment time.

A fee will be charged to your account for not honoring this policy. There is a $25 charge for each 1/2 hour of scheduled appointment time missed (For example, if you had an hour appointment scheduled the charge is $50, etc.)

We reserve time in our schedule for you in advance in order to accommodate your busy schedule. We ask that you give us the same consideration when needing to change or cancel your appointment.